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Retail & ecommerce

Retail POS & Cash Reconciliation

Connect authorised price and tender rules, sales and refunds, till reconciliation, discrepancy review and trading-day closeout.

Request a tailored demonstrationExplore the interface

12 workspace menus · 5 role profiles · Connected records

Designed for retail store operations and finance directors

Retail POS & Cash Reconciliation workspace interface preview; illustrative records and figures.
Retail POS & Cash Reconciliation — operational workspaceInterface preview · Illustrative dataView full interface →

Explore the system interface.

Operational workspace and record review. Select a screen to inspect it in full.

Retail POS & Cash Reconciliation workspace interface preview; illustrative records and figures.
Retail POS & Cash Reconciliation — operational workspaceInterface preview · Illustrative dataView full interface →
Retail POS & Cash Reconciliation record interface preview; illustrative records and figures.
Retail POS & Cash Reconciliation — record and workflow reviewInterface preview · Illustrative dataView full interface →

Operational dashboards and work queues.

Operational views

Review work, evidence, exceptions and authorised decisions within a defined operating scope.

Store / channelPeriodAssigned teamReview state

Dashboard measures

  • Active reconciliation items
    Count of all records in the selected workspace.
  • Review queue
    Records at the third stage of the business workflow.
  • Needs attention
    Records with an assigned review requirement.
  • Final-stage records
    Records in the fourth business workflow stage.

Business workflow and operating scope

Connect authorised price and tender rules, sales and refunds, till reconciliation, discrepancy review and trading-day closeout. A completed sale still needs to reconcile with tender, cash and the approved trading rules. The system connects transaction records to supervised refunds and end-of-day review, making discrepancies accountable instead of closing them as unexplained balances.

Operational visibility

  • Transaction accuracy and daily settlement exceptions
  • Pending financial approvals
  • Revenue / payment dashboard
  • Outstanding and disputed items
  • Reconciliation exceptions

Operations

Operational overview

Review the work position and priority actions.

Price and tender rules

Coordinate price and tender rules with assigned responsibilities, linked records and review history.

Basket transactions

Coordinate basket transactions with assigned responsibilities, linked records and review history.

Receipt records

Coordinate receipt records with assigned responsibilities, linked records and review history.

Supervised refunds

Coordinate supervised refunds with assigned responsibilities, linked records and review history.

Till reconciliation

Coordinate till reconciliation with assigned responsibilities, linked records and review history.

Discrepancy review

Coordinate discrepancy review with assigned responsibilities, linked records and review history.

Trading-day closeout

Coordinate trading-day closeout with assigned responsibilities, linked records and review history.

Insights

Reports and saved views

Review the reporting scope and export agreed operational views.

Governance

Approvals and exceptions

Review delegated decisions, exceptions and recorded conditions.

Audit history

Trace accepted changes, decisions and accountable actions.

Access and configuration

Manage the agreed role permissions and configurable operating rules.

The end-to-end business journey.

From intake to authorised completion, with evidence at each decision.

01

Configure approved rules

Configure authorised price, tax and tender rules.

02

Record sales and refunds

Complete basket sales, receipts and approved refunds.

03

Reconcile all tenders

Reconcile tills, cash and electronic tenders.

04

Resolve and close

Resolve discrepancies and close the trading day.

Governance and control

  • Financial transactions require approved coding and accountable ownership.
  • Approval thresholds must be configurable by amount and authority.
  • Material adjustments or write-offs require separate approval.
  • Posted transactions may be corrected only through auditable reversal or adjustment.
  • Reconciliation must identify unmatched balances and transactions.

Accountable roles

Cashier
Store supervisor
Refund approver
Cash office reviewer
Finance controller

Permissions are configured and tested for the agreed responsibilities.

Data, interfaces and operating requirements.

Core records

Account / partyContract / policyTransactionCodingApprovalSettlementAdjustment / disputeReconciliation record

Systems and interfaces

  • Payment acquirers
  • Approved fiscal devices
  • Inventory and finance systems

Interface scope, data mapping and testing are agreed for each engagement.

Implementation requirements
Payment acquirer and fiscal device integrations; jurisdiction-specific tax and payment-security validation.

Mobile and tablet access

Tablet transaction views may be scoped for tested device and payment configurations. Payment-security and tax validation are implementation-specific.

Access approved workflows through the Dalfin mobile app. Device tasks and permissions are confirmed for the deployment.

Apple App Store ↗Google Play ↗

AI extensions

Core workflows and approval rules are defined with your business owners. Operational AI can be assessed separately against a specific business outcome and review requirements.

AI extensions are scoped around the required data, business outcome and review controls.

Engineered with Genesis.

Structured application engineering

Connect requirements, roles, records, workflows and interfaces through the agreed Genesis engineering process.

Controlled changes

Review dependency impact and validation requirements. Context Memory supports governed changes and accepted application revisions.

Deployment and support

Agree customer cloud or on-premises requirements, device access, implementation acceptance and ongoing engineering support.

An example operating scenario

See the process, its exception and the evidence.

A sale and an approved refund are processed through the agreed payment interfaces. The till reconciliation identifies a discrepancy, the supervisor records the reviewed resolution and the trading day closes with a traceable settlement record.

What to review

  • A saved end-to-end transaction
  • An exception and its authorised resolution
  • Different operator, approver and reviewer permissions
  • Final records, history and the relevant report
Discuss this solution

Questions before implementation.

How is this system adapted to our organisation?

Roles, approval authority, business rules, records and reporting are configured around your operating model. Scope definition connects the required business outcome to workflows, interfaces and acceptance criteria.

How are approvals and responsibilities defined?

Operators, reviewers and authorised decision makers have defined responsibilities. Approval limits, exception handling and access permissions are agreed with your business owners and tested against the selected workflows.

Can it connect with our existing systems?

Interface requirements cover your existing business systems, data ownership, mapping and authentication. Connection design and testing form part of the agreed implementation scope.

What will we review in a solution walkthrough?

Start with a relevant business transaction, then review its approvals, an exception, role permissions and final records. Discuss the integrations, reporting and operating requirements that matter to your organisation.