Enterprise operations

Leave & Absence Administration

Manages leave entitlements, balances and planned or unplanned absence requests.

13 workspace menus · 5 role profiles · Connected records

Designed for operations coordinators and the responsible business owners

Leave & Absence Administration workspace interface preview; illustrative records and figures.
Leave & Absence Administration — operational workspaceInterface preview · Illustrative dataView full interface →

Explore the system interface.

Operational workspace and record review. Select a screen to inspect it in full.

Operational dashboards and work queues.

Operational views

Review work, evidence, exceptions and authorised decisions within a defined operating scope.

Business unitPeriodAssigned teamReview state

Dashboard measures

  • Active absence requests
    Count of all records in the selected workspace.
  • Review queue
    Records at the third stage of the business workflow.
  • Needs attention
    Records with an assigned review requirement.
  • Final-stage records
    Records in the fourth business workflow stage.

Business workflow and operating scope

Manages leave entitlements, balances and planned or unplanned absence requests. Collects supporting evidence, routes approvals, checks staffing and entitlement exceptions, updates absence records and prepares payroll adjustments, with visibility of pending requests and team availability.

Operational visibility

  • Workload and progress by business unit
  • Outstanding reviews and assigned actions
  • Evidence completeness and exception history
  • Accepted outcomes and follow-up obligations

Operations

Operational overview

Review the work position and priority actions.

Leave entitlements

Coordinate leave entitlements with assigned responsibilities, linked records and review history.

Balances

Coordinate balances with assigned responsibilities, linked records and review history.

Planned or unplanned absence requests

Coordinate planned or unplanned absence requests with assigned responsibilities, linked records and review history.

Approvals

Coordinate approvals with assigned responsibilities, linked records and review history.

Staffing

Coordinate staffing with assigned responsibilities, linked records and review history.

Entitlement exceptions

Coordinate entitlement exceptions with assigned responsibilities, linked records and review history.

Absence records

Coordinate absence records with assigned responsibilities, linked records and review history.

Payroll adjustments

Coordinate payroll adjustments with assigned responsibilities, linked records and review history.

Insights

Reports and saved views

Review the reporting scope and export agreed operational views.

Governance

Approvals and exceptions

Review delegated decisions, exceptions and recorded conditions.

Audit history

Trace accepted changes, decisions and accountable actions.

Access and configuration

Manage the agreed role permissions and configurable operating rules.

The end-to-end business journey.

From intake to authorised completion, with evidence at each decision.

01

Submit an absence request

Establish the scope of leave entitlements, capture the required records and assign the accountable team.

02

Review entitlement and cover

Coordinate balances and planned or unplanned absence requests with linked evidence and visible outstanding actions.

03

Record the decision

Review the relevant conditions and exceptions. Record the authorised outcome and its supporting evidence.

04

Update approved balances

Confirm the resulting records and handovers. Track remaining obligations, later changes and follow-up actions.

Governance and control

  • Role permissions reflect the agreed responsibilities and restricted record access.
  • Required information and evidence are checked before the relevant decision or handover.
  • Exceptions have a named owner, recorded reason and an authorised resolution.
  • Approved changes retain their previous values, accountable decisions and linked evidence.
  • Integration mappings, business rules and acceptance criteria are reviewed with the customer.

Accountable roles

People operations coordinator
Line manager
HR reviewer
Authorised people approver
Restricted records administrator

Permissions are configured and tested for the agreed responsibilities.

Data, interfaces and operating requirements.

Core records

Absence requestLeave entitlementsBalancesPlanned or unplanned absence requestsApprovalsStaffingDecisionSupporting evidenceActivity history

Systems and interfaces

  • HRIS, workforce and payroll records
  • Approved learning, recruitment or benefits interfaces
  • Identity and role-based access services
  • Approved document and communication services

Interface scope, data mapping and testing are agreed for each engagement.

Implementation requirements
Confirm the operating boundaries for leave entitlements, responsible roles, review authority, record retention, interface mappings and acceptance scenarios.

Mobile and tablet access

Authorised users can review leave entitlements, supporting records and assigned actions through mobile and tablet access. The relevant tasks and permissions are agreed for the deployment.

Access approved workflows through the Dalfin mobile app. Device tasks and permissions are confirmed for the deployment.

AI extensions

Core workflows and approval rules are defined with your business owners. Operational AI can be assessed separately against a specific business outcome and review requirements.

AI extensions are scoped around the required data, business outcome and review controls.

Engineered with Genesis.

Structured application engineering

Connect requirements, roles, records, workflows and interfaces through the agreed Genesis engineering process.

Controlled changes

Review dependency impact and validation requirements. Context Memory supports governed changes and accepted application revisions.

Deployment and support

Agree customer cloud or on-premises requirements, device access, implementation acceptance and ongoing engineering support.

An example operating scenario

See the process, its exception and the evidence.

Start with leave entitlements and follow the record through the ‘Review entitlement and cover’ stage. Introduce a missing item or operating exception, record the authorised resolution and inspect the final handover, evidence and history.

What to review

  • A saved end-to-end transaction
  • An exception and its authorised resolution
  • Different operator, approver and reviewer permissions
  • Final records, history and the relevant report

Questions before implementation.

What can we review in a tailored demonstration?

Review a representative absence request, its workflow stages, accountable roles, an exception and the resulting operational report. Bring the business process and existing system requirements that matter to your organisation.

How is the solution adapted to our organisation?

The operating scope covers your records, role permissions, review authority, business rules and integration boundaries. These requirements are agreed with the responsible business owners.

How does the solution connect with existing systems?

Connection design defines interfaces, data ownership, mapping, authentication and exception handling. The agreed implementation includes validation against the selected systems and workflows.

How are subsequent changes controlled?

The agreed engineering approach covers review of change impact, bounded implementation, validation and accepted revisions. Discuss the relevant Genesis Context Memory and support requirements during solution scoping.